## Frequently Asked Questions

My drive reports FAILING or FAILED. Is that correct? What should I do?

My drive is failing because of Attribute 190- "Airflow Temperature". Is this correct?

My drive is failing because of Attribute 196- "Reallocated Event Count "- and this is the only reason it is reporting as failing. Is this accurate?

Does having just a few bad sectors actually mean my drive is failing?

What is the difference between FAILING and FAILED?

What is the difference between the threshold, worst, value, and raw numbers in the attributes window? And why do some attributes show a very high value (like 426900000)?

What do the errors mean? And why is SMART Utility saying failing because I have a lot of them?

What is the difference between short and long tests?

I have a MacBook Air (1st Generation) and SMART Utility is saying its failing because of a lot of errors. Is this correct?

How often does SMART Utility check or poll the drives?

What is the difference between the short and long self-tests?

Why are all of my external drives showing up as UNSUPPORTED? Why can't SMART Utility scan these?

How do I configure email accounts? What about Gmail accounts?

Does SMART Utility support SSDs?

Isn't smartmontools, the software SMART Utility uses, a GPL covered software? And don't you have to release the source code?

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